Clark Solutions
Clark Solutions values the privacy and protection of personal data of everyone who interacts with the company, including website visitors, clients, suppliers, business partners, representatives, candidates, event participants, and other relationship audiences.
This Privacy Policy aims to clearly and transparently explain how we collect, use, store, share, and protect personal data in our activities, in compliance with the Brazilian General Data Protection Law — Law No. 13,709/2018, known as LGPD.
By accessing our website, filling out forms, contacting us, or using our digital channels, you acknowledge the practices described in this Policy.
For the purposes of the LGPD, Clark Solutions may act as the controller of personal data when it determines the purposes and means of processing such data.
Controller: Clark Solutions
Website: www.clarksolutions.com.br
Contact for privacy-related matters: contato@clarksolutions.com
Clark Solutions may collect personal data provided directly by you or generated during your navigation on our website.
The data we may collect includes:
Identification and contact data: name, company, job title, email address, phone number, city, state, and country.
Professional data: business segment, area of interest, company where you work, and technical or commercial needs provided in forms.
Browsing data: IP address, access date and time, pages visited, traffic source, browser type, device used, and interactions with the website.
Data submitted through forms: messages, commercial requests, quotation requests, event registrations, material downloads, landing page registrations, and other information voluntarily provided.
Communication data: history of interactions by email, phone, WhatsApp, forms, events, or other corporate channels.
Clark Solutions does not request sensitive personal data through its public forms, such as information related to health, religion, political opinion, racial or ethnic origin, trade union membership, or biometric data. If such information is voluntarily submitted by the user, it will only be processed when necessary and in accordance with applicable law.
Personal data may be used for the following purposes:
To respond to requests submitted through contact forms, landing pages, emails, or other communication channels.
To respond to quotation requests, technical questions, commercial inquiries, or meeting requests.
To manage commercial relationships with clients, potential clients, partners, suppliers, and representatives.
To send institutional, technical, commercial, or informational communications related to Clark Solutions’ solutions, events, content, and markets of operation.
To manage registrations, confirmations, communications, and participation in events, training sessions, webinars, congresses, and institutional initiatives.
To provide technical materials, catalogs, articles, cases, newsletters, and relevant content.
To improve the browsing experience on the website, understand visitor behavior, and enhance our digital channels.
To execute marketing campaigns, remarketing actions, performance analysis, and results measurement.
To comply with legal, regulatory, tax, accounting, or contractual obligations.
To protect Clark Solutions’ rights, prevent fraud, ensure information security, and safeguard the company’s legitimate interests.
The processing of personal data by Clark Solutions may be based on the following legal grounds provided under the LGPD:
Consent: when you authorize the use of your data for a specific purpose, such as receiving communications, registering for events, or receiving materials.
Performance of a contract or preliminary procedures: when processing is necessary to respond to requests, prepare proposals, provide services, execute contracts, or proceed with commercial negotiations.
Compliance with legal or regulatory obligations: when we need to process data to comply with legal, tax, accounting, labor, or regulatory requirements.
Legitimate interest: when processing is necessary for Clark Solutions’ legitimate activities, such as relationships with clients and potential clients, institutional communication, website performance analysis, fraud prevention, and service improvement, always respecting the rights and fundamental freedoms of data subjects.
Regular exercise of rights: when necessary in administrative, judicial, or arbitration proceedings.
Clark Solutions may share personal data only when necessary and in a manner compatible with the purposes described in this Policy.
Data may be shared with:
Technology, hosting, infrastructure, information security, marketing automation, CRM, analytics, and relationship management providers.
Communication service providers, event organizers, agencies, advisory firms, digital platforms, and operational partners.
Companies within the same economic group, commercial representatives, or authorized partners, when necessary for technical or commercial support.
Public authorities, regulatory bodies, judicial or administrative authorities, when there is a legal obligation or valid request.
Consultants, auditors, lawyers, and other professional service providers, when necessary for the conduct of the company’s activities.
Clark Solutions does not sell personal data to third parties.
Our website may use cookies and similar technologies to improve the user experience, understand how visitors interact with our pages, measure campaign performance, and personalize content.
Cookies are small files stored in the user’s browser or device. They may be classified as:
Necessary cookies: essential for the website to function properly.
Performance and analytics cookies: help us understand how visitors use the website, allowing improvements in navigation, content, and usability.
Functionality cookies: allow us to remember preferences and improve the user experience.
Marketing cookies: may be used to measure campaigns, create audiences, and display more relevant communications.
You can manage or block cookies directly in your browser settings. However, disabling certain cookies may affect some website functionalities.
Clark Solutions may use third-party tools for browsing analysis, marketing automation, lead management, digital campaigns, and performance measurement.
These tools may collect data such as pages visited, traffic source, time spent on pages, interactions with forms, and technical information about the device.
Whenever applicable, the use of these tools will be carried out in accordance with current legislation and the available privacy settings.
Personal data will be stored for as long as necessary to fulfill the purposes for which it was collected, while observing legal, regulatory, contractual, tax, accounting obligations, or the regular exercise of rights.
Data may be retained, for example, while there is a commercial relationship, Clark Solutions’ legitimate interest, the need to respond to requests, relationship history, or an applicable legal obligation.
When data is no longer necessary, it may be deleted, anonymized, or securely retained when there is a legal justification for its preservation.
Clark Solutions adopts reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, improper disclosure, or any form of inappropriate processing.
These measures may include access controls, security tools, permission restrictions, good storage practices, monitoring of digital environments, and internal guidance on data protection.
Although we adopt security measures, no system is completely immune to risks. Therefore, we recommend that users also adopt good security practices, such as not sharing passwords, avoiding public devices, and keeping their systems updated.
Under the LGPD, you may request from Clark Solutions, at any time:
Confirmation of the existence of processing of your personal data.
Access to the personal data processed by the company.
Correction of incomplete, inaccurate, or outdated data.
Anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in violation of the LGPD.
Data portability, when applicable and in accordance with the regulation of the competent authority.
Information about the sharing of data with third parties.
Revocation of consent, when processing is based on this legal ground.
Deletion of data processed based on consent, subject to legal retention hypotheses.
Objection to processing carried out based on one of the legal grounds that waive consent, when there is non-compliance with the LGPD.
To exercise your rights, please contact us through the following channel:
Email: contato@clarksolutions.com
Clark Solutions may request additional information to confirm the identity of the requester and ensure the security of the process.
Clark Solutions may send institutional, technical, or commercial communications related to its products, solutions, content, events, and markets of operation.
Such communications may be sent based on the data subject’s consent or on the company’s legitimate interest, especially in B2B relationships, when compatible with the relationship maintained with the data subject or their company.
You may request to stop receiving such communications at any time, through the unsubscribe link available in the emails or through the contact channel indicated in this Policy.
Some suppliers or platforms used by Clark Solutions may store or process data on servers located outside Brazil.
When international transfer of personal data occurs, Clark Solutions will seek to adopt measures compatible with the LGPD, including the use of suppliers that provide adequate standards of security and data protection.
Our website may contain links to external pages, such as social networks, event platforms, partners, publications, videos, or other digital environments.
Clark Solutions is not responsible for the privacy practices, content, or security of third-party websites. We recommend that you read their respective privacy policies before providing personal data in other environments.
Clark Solutions’ website is intended for corporate and professional audiences and is not directed at children or adolescents.
We do not intentionally collect personal data from minors through the website. If improper processing of such data is identified, it may be deleted, except when there is a legal obligation or applicable justification for retention.
This Privacy Policy may be updated at any time to reflect legal, regulatory, technological, or operational changes.
The most recent version will always be available on Clark Solutions’ website.
Last updated: [insert date]
If you have any questions about this Privacy Policy or about the processing of personal data by Clark Solutions, please contact us:
Clark Solutions
Email: contato@clarksolutions.com
Website: www.clarksolutions.com.br
